Terms of Service

These Terms of Service govern your access to and use of the Sewari website and your purchase of products from us.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies displayed on our website.

1. About Sewari

Sewari is a food and grocery brand operated by Jayesh Bhawarlal Mehta, a sole proprietor trading as Shree Maruti Herbal.

Registered business address:

Plot No. 90, Industrial Estate, Falna, Pali, Rajasthan 306116, India.

Throughout these Terms, “Sewari”, “we”, “us”, and “our” refer to the business operating the Sewari online store.

2. Eligibility to Use the Website

By using this website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you use the website on behalf of another person or organization, you represent that you are authorized to do so.

3. Products

We sell food and grocery products including cold pressed oils, ghee, masalas, and related products.

We make reasonable efforts to ensure that product descriptions, photographs, ingredients, sizes, prices, and other information displayed on the website are accurate.

However, packaging, colour, appearance, labelling, or product presentation may occasionally differ slightly from images shown on the website due to packaging updates, photography, screen settings, or production changes.

The product received will be governed by the information and declarations printed on the actual product label.

4. Product Information and Traditional Wellness Content

Some content on the Sewari website may discuss traditional Indian food practices, Ayurveda, traditional ingredients, or historical uses of foods and spices.

Such content is provided for general educational and informational purposes.

Unless expressly stated and legally permitted, Sewari products are sold as food products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

References to Ayurveda, traditional food wisdom, ingredient qualities, or historical practices should not be interpreted as medical advice.

Customers with allergies, medical conditions, dietary restrictions, or specific health concerns should consult an appropriately qualified healthcare professional before making dietary changes.

5. Ingredients, Allergies, and Dietary Information

Customers are responsible for reviewing the ingredient list, allergen information, nutritional information, and other declarations provided on the product packaging before consumption.

If you have a known food allergy, sensitivity, medical condition, or dietary restriction, you should verify whether the product is suitable for you before use.

Where information on the website differs from the information printed on the physical product label, the product label should be treated as the primary source of product information.

6. Prices

All prices displayed on the website are in Indian Rupees unless otherwise stated.

Prices may be changed at any time without prior notice.

The price applicable to an order is the price displayed at the time the order is successfully placed, subject to correction of obvious pricing or technical errors.

Shipping charges, discounts, taxes, or other applicable charges will be shown during checkout where relevant.

7. Taxes

Applicable taxes are charged and accounted for in accordance with Indian law.

Where required, tax invoices or other applicable transaction documents may be issued using the information provided by the customer.

Customers are responsible for providing accurate billing and tax information where applicable.

8. Orders

Placing an order on the Sewari website constitutes an offer to purchase the selected products.

An order is not considered finally accepted until payment has been successfully received and/or the order has been confirmed for processing.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including where:

• a product is unavailable;

• there is an obvious pricing or product information error;

• payment cannot be verified;

• fraudulent or suspicious activity is detected;

• quantities ordered appear inconsistent with normal retail use;

• delivery cannot reasonably be completed to the provided address; or

• we are required to do so by law.

If a prepaid order is cancelled by us after payment has been received, an appropriate refund will be initiated.

9. Product Availability

All orders are subject to product availability.

Inventory information displayed on the website may occasionally differ from actual stock due to simultaneous purchases, operational delays, or system errors.

If a product becomes unavailable after you place an order, we may contact you to arrange a replacement, partial fulfilment, cancellation, or refund as appropriate.

10. Payments

Payment methods available at checkout may include UPI, cards, net banking, wallets, or other payment methods supported by our payment service providers.

All payments are subject to authorization and verification by the applicable payment provider.

Sewari does not guarantee that every payment method will be available at all times.

We may introduce, remove, or modify payment options without prior notice.

11. Cash on Delivery

Cash on Delivery may not be available for all orders, customers, products, locations, or periods.

Where Cash on Delivery or partial-payment Cash on Delivery is offered, additional terms, verification requirements, or charges may apply.

The availability of Cash on Delivery at checkout does not create an obligation for Sewari to offer it permanently.

12. Shipping and Delivery

Orders are shipped in accordance with our Shipping Policy.

Delivery timelines displayed on the website are estimates and may vary due to courier serviceability, location, weather, public holidays, local disruptions, operational delays, or other circumstances.

Customers are responsible for providing complete and accurate delivery information.

13. Cancellations, Returns, and Refunds

Cancellations, returns, replacements, and refunds are governed by our Return & Refund Policy.

As Sewari sells food and edible products, change-of-mind returns may be restricted for hygiene, food safety, and product-integrity reasons.

This does not limit any rights available to consumers under applicable law in cases involving defective, damaged, incorrect, misdescribed, or otherwise non-conforming products.

14. Promotions and Discounts

From time to time, Sewari may offer discount codes, bundle pricing, free shipping, promotional gifts, or other offers.

Unless otherwise stated:

• offers cannot be redeemed for cash;

• discounts may not be combinable with other promotions;

• minimum order values may apply;

• certain products may be excluded;

• offers may be limited by time, inventory, customer, or order quantity; and

• Sewari may modify or withdraw promotional offers where reasonably necessary.

The terms displayed with the specific promotion will apply.

15. Bundles and Combination Offers

Where multiple products are sold as a bundle or combination offer, the bundle price may differ from the sum of the individual product prices.

Returns, refunds, or replacements relating to individual components of a bundle will be handled in accordance with our Return & Refund Policy and the circumstances of the issue.

Promotional savings shown for bundles are based on the applicable individual selling prices at the time the offer is made.

16. Intellectual Property

All content on the Sewari website, including brand names, logos, photographs, product images, text, graphics, packaging artwork, videos, layouts, and original content, is owned by or licensed to Sewari or Shree Maruti Herbal unless otherwise stated.

You may not reproduce, modify, publish, commercially exploit, distribute, or use our intellectual property without prior written permission, except as permitted by applicable law.

17. Reviews and User-Submitted Content

If you submit a product review, testimonial, photograph, video, comment, or other content to Sewari, you confirm that:

• the content reflects your genuine experience or opinion;

• you have the right to submit it;

• it does not infringe the rights of another person;

• it is not unlawful, defamatory, misleading, abusive, or fraudulent.

Where permitted, you grant Sewari a non-exclusive right to display, reproduce, and use submitted content for website, marketing, and promotional purposes.

We reserve the right to remove content that violates these Terms or applicable law.

18. Third-Party Services

Our website may use third-party services for payment processing, analytics, advertising, shipping, communications, customer support, or other operational functions.

These services may have their own terms and privacy practices.

Sewari is not responsible for the independent acts or omissions of third-party services beyond the extent required by applicable law.

19. External Links

Our website may contain links to external websites or services.

Such links are provided for convenience and do not necessarily constitute endorsement.

We are not responsible for the content, availability, security, or practices of third-party websites.

20. Prohibited Use

You must not use this website:

• for unlawful or fraudulent purposes;

• to interfere with the website's operation or security;

• to attempt unauthorized access to systems or customer information;

• to transmit malicious code;

• to impersonate another person;

• to submit false or misleading information;

• to misuse promotions or payment systems;

• to scrape, copy, or commercially exploit website content without authorization.

We may restrict access or cancel orders where we reasonably believe the website is being misused.

21. Website Availability and Errors

We aim to keep the website accurate and available but do not guarantee uninterrupted or error-free operation.

There may occasionally be typographical errors, incorrect prices, technical issues, service interruptions, outdated information, or other errors.

We reserve the right to correct such errors and update website information where reasonably necessary.

22. Limitation of Liability

To the extent permitted by applicable law, Sewari will not be liable for indirect, incidental, special, or consequential losses arising solely from use of the website.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Nothing in these Terms is intended to restrict statutory rights available to consumers under applicable Indian law.

23. Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful misuse of the website, infringement of third-party rights, or material violation of these Terms.

24. Privacy

Personal information collected through the Sewari website is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that necessary customer information may be processed by service providers involved in payments, shipping, analytics, communications, website hosting, or other legitimate business operations.

25. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, policies, or applicable legal requirements.

The latest version will be published on this page with an updated effective date.

Continued use of the website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by law.

26. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Subject to applicable consumer protection laws and any mandatory jurisdiction available to consumers, disputes relating to these Terms or purchases made through the Sewari website will be subject to the jurisdiction of competent courts in Mumbai, Maharashtra, India.

27. Contact Information

Questions about these Terms of Service may be sent to:

Sewari
Operated by Jayesh Bhawarlal Mehta, sole proprietor trading as Shree Maruti Herbal

Registered business address:
Plot No. 90, Industrial Estate, Falna, Pali, Rajasthan 306116, India

Email: shreemarutiherbal1@gmail.com

Please include your order number where your enquiry relates to a purchase.

28. Consumer Rights

Nothing in these Terms of Service is intended to waive, exclude, reduce, or override any mandatory rights or remedies available to consumers under applicable Indian law.

Last updated: 31 August 2026